Knowledge Base
Support for the Mobile Genie is being handled by the Best Buy Help Desk
Mobile Genie fails to read/write with IRDA phones
How to connect Windows Mobile, Blackberry and iphone phone models.
How to resolve the error: "Update Wizard cannot update your software to the latest version. Please try again later. Thank you."
An error will display when reading the list of files from the source phone or while writing to the target phone.
Mobile Genie operating instructions
IrDA issues with Palm Centro and Nokia phones on Mobile Genie
Transfer of data - Backup/Phone to phone/Restore procedures
Update issue: No registration record found on the server for Mobile Genie
OK button is grayed out and cannot continue to next step
How to restore Mobile Genie
Mobile Genie device cannot start Windows - Windows Disabled