Contacting Susteen Inc.
Our friendly support staff is available to help you. If you have questions or need additional information regarding a recent purchase or any of our products, please feel free to contact us by selecting the appropriate department located below.

Technical Support
At Susteen Inc we make every effort to provide excellent service and support for every product we sell by offering e-mail support. Our helpful and knowledgeable support staff is here to serve you.
Click here For Online Troubleshooting Help

When making inquiries please make sure that you provide our technical staff with your Cell Phone Provider, Cell Phone Make and Cell Phone Model Number (i.e. Sprint, LG 5350), current Operating System, Product Registration Code and Order Number (5 digit number on invoice). This information will help us to better serve you. If you are not sure what your phone model number is you can look in the battery compartment (removing the battery will not lose any stored data).

E-mail: support@susteen.com

Customer Service
Do you want to know if your mobile phone is supported with your current operating system? Customer Service will answer any questions or concerns you might have regarding DataPilot Monday through Friday from 8:00 am to 5:00 pm (PST). Please be sure to email ALL Technical support questions to support@susteen.com and not to this address.

Phone: (949) 341-0007
E-mail: customerservice@susteen.com

Sales Support
Do you have any questions regarding our DataPilot Corporate Edition, DataPilot Transfer Center and our OEM capabilities? Our friendly and courteous staff is here to answer your questions Monday through Friday from 8:00 am to 5:00 pm (PST).

Phone: (949) 341-0007
E-mail: sales@susteen.com

Business Development
Phone: (949) 341-0007
E-mail: bizdev@susteen.com

Reseller Inquiries
Would you like to become a Reseller? Are you looking to purchase DataPilot for Educational, Government, or Institutional Purchase Orders? Our sales department is ready to help you with your order and answer any questions you might have about discounts available for purchasing orders in bulk.

Phone: (949) 341-0007
E-mail: reseller@susteen.com

Shipping Questions
Our shipping department will answer any questions or inquiries you might have via email Monday through Friday from 8:00 am to 5:00 pm (PST).

E-mail: shipping@susteen.com

Human Resources
If you would like to apply for an available position at Susteen please email our Human Resourcess Department.

E-mail: jobs@susteen.com


Corporate Headquarters:
Susteen, Inc.
8001 Irvine Center Drive
Suite 1500
Irvine, CA 92618 USA
Phone: (949) 341-0007
Fax: (949) 341-0008